In case you no longer wish to run your campaign and would like to stop it, you can seek a refund for the undelivered portion of your budget.
- Unused amount of campaign budget will be added in your main account within 48 hours of campaign being stopped.
- To check your account balance, please go to the Billings tab. It’ll reflect the refunded amount once the refund is complete. You can use these funds for your future campaigns.
In case you would not want to run another campaign and would like to transfer the account balance to your original billing method, please reach out to us at
adsmanagersupport@zee5.com and we will help you.